ExactlyHow
Sign Up
Executive Business Case Builder

How much is undocumented workcosting your organization?

Operational inefficiencies often go unnoticed because they happen a few minutes at a time. ExactlyHow helps quantify those hidden costs and estimate the savings from preserving operational knowledge.

exactlyhow.app/roi
Cumulative Savings
+$2.4M
Wasted Hours
-12,450

The hidden cost of uncaptured knowledge

Knowledge Loss

Operational knowledge disappears when employees leave.

Employee Transitions

Work changes hands without enough context.

Searching & Waiting

Employees spend valuable time searching for information or waiting for answers.

Process Inconsistency

Different employees complete the same work differently, creating rework.

Calculate Your Organization's Cost

Adjust the parameters to fit your organization.

Executive Summary

Monthly Problem Cost
$281,625
Annual Problem Cost
$3,379,500
Estimated Annual Savings
$644,625
Est. Platform Cost / Yr
$22,800
*Assumes 20% creators at $19/mo
ROI Multiple
28.3x
Hours Recovered
14,325
Productivity Improvement
+15%
Next Steps
View Pricing See Product Tour Trust Center

Where the savings come from

Searching & Explaining

Cause
Knowledge is scattered across emails, chats, meetings and shared drives.
Impact
Employees spend valuable time searching or waiting for answers.
ExactlyHow
Makes operational knowledge instantly searchable.

Slow Onboarding

Cause
New employees rely on shadowing and repeated explanations.
Impact
Longer time to productivity.
ExactlyHow
Provides structured searchable processes.

Employee Transitions

Cause
Responsibilities move between employees without documented context.
Impact
Lost productivity and repeated work.
ExactlyHow
Transfers knowledge together with ownership.

Knowledge Loss

Cause
Employees leave before documenting expertise.
Impact
Operational disruption and institutional knowledge loss.
ExactlyHow
Captures knowledge before it leaves.

Process Inconsistency

Cause
Different employees perform identical work differently.
Impact
Errors, rework and delays.
ExactlyHow
Standardizes operational execution.

How the calculations work

Searching Cost
Employees × Weekly Search Hours × Hourly Wage × 52
Knowledge Loss
Employee Departures × Recovery Hours × Hourly Wage
Onboarding
New Hires × Hours Saved × Hourly Wage
Process Transition
Transitions × Hours Saved × Hourly Wage
Process Inconsistency
Employees × Weekly Rework × Hourly Wage × 52

Industry assumptions used in this calculator are based on commonly reported operational efficiency, onboarding and knowledge management benchmarks. Actual savings will vary by organization.

Related Resources

Ready to preserve your organization's operational knowledge?

Start documenting, organizing, searching and transferring operational knowledge with confidence.

Calculate ROI