When employees leave,the know-how leaves with them.
ExactlyHow helps your organization preserve how work gets done, find it in a process library, and transfer ownership when people change.
Set up in minutes. Cancel anytime; Business access runs to the end of the paid period.
Knowledge lives in people,inboxes, and stale docs.
Someone always ends up asking Maya. When Maya is out, on leave, or gone, that question has nowhere to go — work stalls, people reinvent the wheel, new hires ask around for weeks, and coverage fails on exactly the day it matters.
How ExactlyHow fixes this
Preserve
Write down how the work is actually done — steps, tools, timing, the exceptions that only one person used to know.
“This doesn't live in one person's head anymore.”
Find
Anyone can search the library by title, owner, department, team, or job title and land on the current way to do it.
“I don't have to interrupt someone to get this answer.”
Transfer
When someone's role changes, ownership moves with them — the next person accepts the process, not just the title.
“When people change, the work doesn't stall.”
Everyday operationsand people-change continuity.
01
Stays with the org
Knowledge stays with the organization, not the individual who happened to hold it.
02
Always findable
People can always find the current way something is done.
03
Always owned
Work still has a named owner when people change — vacation, leave, a new role, or gone for good.
Same process, found anytime
Same process, new owner
Undocumented work has a cost. Here's what it's costing yours.
Enter headcount and wage. We estimate yearly problem cost from searching, onboarding, knowledge loss, and coverage — then apply your improvement rate. Viewers are free.
Estimate based on published research and your numbers. Not a guarantee.
Start without asecurity committee.
Every organization's data is isolated and encrypted from day one. Business adds session controls, audit logs and admin controls when you need them.
Encryption
Data is encrypted with AES-256 at rest and TLS in transit.
Tenant isolation
Each organization's processes and files stay logically separated from every other customer's.
Role-based permissions
Owner, Editor, and Viewer access control exactly who can see and change what. Admin is a Business add-on.
Business controls
Session limits and audit logs ship on Business — not left to individual choice. Authenticator-app MFA is coming soon.
Ownership continuity
Every process keeps a named owner. When someone leaves or changes roles, ownership transitions to the next owner instead of staying stuck.
You own the knowledge
Everything you document is your organization's data, not ExactlyHow's — export it any time.
Work shouldn't stall when someone is out.Give it a home and an owner.
Write the current how-to once, find it by title, owner, department, team, or job title, and transfer ownership when people change.
Read the Trust Center